As long as I am chatting it up on my blog I had to highlight this awesomeness from Dreamhost (a place where many folks do some web hosting). You see, they messed something up and accidentally double billed everyone for the year. They then fixed it and told everyone precisely what happened in a fairly humorous manner. The best part of the post are all the responses. People went absolutely insane about how "unprofessional" the post was. If you have a few hours, read through the comments, its hysterical how crazy people get. And then you are reassured by the other folks calling them crazy. Seriously, Dreamhost overcharged people a few hundreds bucks (and paid it back), they didn't kill their children. But, this is one of those classic scenarios when I realize that I just don't understand how other people see the world and maybe I should. Why does it make any difference that the post had a light-hearted tone as opposed to being very stern and serious? If something bad is happening wouldn't you rather get a slight chuckle out of it?
This also reminded me of a night Freshman year of College when a bunch of us were doing an engineering problem set. Yea, it was hard, and, man, it was late. Chad and I were making dumb jokes (as usual) and Patrick's girlfriend (at the time) screamed "This isn't the time for jokes!" All I could respond was "It is always a time for jokes!" Ya know, I really, really hope that I will always respond that way :)